Frequently Asked Questions
Taxes
When should I expect to receive my Town of Georgetown Tax Bill?
Tax bills are mailed the first week in May.
When is my Town of Georgetown Tax Bill due?
Tax bills are due the first week in June. The Town will not honor postmarks.
What should I do if I do not receive my tax bill?
Contact Town Administrative Office at (302) 856-7391.
Can I pay my tax bill by credit card?
The Town of Georgetown currently accepts Master Card, Visa, and Discover. Online payments can be made by using the Town's website.
Who do I may my check payable to? What address do I use?
Make checks, money orders, or cashier checks payable to: Town of Georgetown 37 The Circle Georgetown DE 19947 Note: Please provide property tax/map/parcel number when making payment to ensure payment is applied to the proper account.
What penalties are charged if I do not pay my bill on time?
The penalty rate is 5% per month, or fraction thereof, on any unpaid principal balance only.
If my taxes are incorrectly billed, how do I receive a refund?
By contacting the Town of Georgetown Finance Department, the complaint will be researched. The process takes anywhere from 2 to 4 weeks to receive a refund.
Does my mortgage company receive a copy of my tax bill?
The Town of Georgetown does not forward tax bills to the property owner's mortgage company. It is the property owner's responsibility to ensure their mortgage company pays their taxes timely each year. Escrow contracts are between the property owner and their mortgage company.
How do I change my mailing address on my account?
Address changes for real estate taxes are handled by the Town Administrative Office. The Town requires a change of address form to be filled out and signed by the property owner before any changes are made to an account. You may find the form on this website under Forms and Applications.
Does the Town of Georgetown give an exemption to Senior Citizens, Disability, or State 65 Exemption?
Address changes for real estate taxes are handled by the Town Administrative Office. The Town requires a change of address form to be filled out and signed by the property owner before any changes are made to an account. You may find the form on this website under Forms and Applications.
Are property taxes billed on a calendar year or some other basis?
Property taxes are billed on the Town's fiscal year - May 1 to April 30
How will I be affected if the check I mail does not clear my bank?
Payments will be reversed off of the account. Your account will also be charged a $30 returned check fee. The Town of Georgetown does not re-deposit checks.
I paid my bill, and my mortgage company paid it also, what do I do?
When payment is received and credited to an account, that account is automatically updated with the payment. If a duplicate payment is received, the payment system will show a zero amount due. The duplicate payment will be returned to the mortgage company, at which time the property owner should contact the mortgage company to receive a refund or credit (and vice versa if the mortgage company paid first, then the property owner mailed in a payment).
Utilities
When should I expect to receive my Town of Georgetown Utility Bill?
Utility bills are mailed quarterly - January, April, July, and October.
What should I do if I do not receive my utility bill?
Contact Town Administrative Office at (302) 856-7391.
Where can I pay my Town of Georgetown Utility Bill?
The Town Administrative Office is located at 37 The Circle, Georgetown, DE 19947 and will accept your payment during normal business hours.
What penalties are charged if I do not pay my bill on time?
The penalty rate is 5% per month, or fraction thereof, on any unpaid principal balance only.
Can I pay my utility bill by credit card?
The Town of Georgetown currently accepts Master Card, Visa, and Discover. Online payments can be made by using the Town's website.
What do I do if I believe my utility bill is too high or incorrect?
Contact the Town of Georgetown's Finance Department at (302) 856-7391.
Who do I contact about my trash pickup?
The Town of Georgetown's trash service is provided by GFL Environmental. Their phone number is (302) 934-1364.
Business License
Where do I get a Town Business License?
Applications for a Town of Georgetown Business License are available at the Town Administrative office located at 37 The Circle. The form is also available on the Town's website under Forms and Applications.
Where do I get a State Business License?
For a Delaware Business License, contact the Division of Revenue (302) 856-5358
How much is a Town Business License?
The cost of a Town license varies depending on the type and location of the business. Visit the Town's General Code, Chapter 98 Fees.
When is a Town Business License required?
A business license is required when a person or company engages in business within the Town limits of Georgetown regardless of the location of the originating office. See Chapter 130, Section 2 of the Town General Code.